Reasons for Why You Cannot Install HP Printer

In certain instances, you cannot install HP printer. Therefore, troubleshoot the printer for a proper installation. Make use of the following steps to overcome this issue.

Restart devices

  • Connect the printer directly to the power outlet instead of connecting it to a multi-plug box
  • Furthermore, perform a hard reset of the printer
  • However, do it after removing the ink cartridges, power cable and other cables
  • This includes the USB and Ethernet cables
  • Switch ON the printer and reinsert the cartridges and the power adapter

Check Connections

For a wireless connection

  • To begin with, turn ON the printer and navigate to the SETTINGS menu
  • Here, ensure the wireless signal strength is maximum
  • The corresponding indication light should be steady or blinking
  • Given the above steps, the wireless connection does not have any issues

Check and establish all connections, without which you cannot install HP printer (123.hp.com/setup)

For a wired connection

  • First of all, make use of a new Ethernet cable to establish a connection
  • Insert the cable in the corresponding ports on the router and the printing device
  • The corresponding indication lights should be steady or blinking
  • Given the above steps, the wired connection does not have any issues

Uninstall the Printer Driver

  • To start with, open the CONTROL PANELon your computer
  • Then, navigate to the PROGRAM AND FEATURES menu option
  • Select the model name of your printer
  • Finally, select the option UNINSTALL
  • Additionally, navigate to the DEVICES AND PRINTERS menu option
  • Select the model name of your printer
  • Finally, select the option REMOVE DEVICE
  • Restart the PC
  • Otherwise, shut it down and then turn it back on
  • Besides, close all running applications on the computer prior to the restart

Install a new Printer Driver

  • Download the printer driver setup files from the printer’s support site
  • Alternatively, make use of the installation CD to obtain the driver’s setup files
  • Either choose a full – feature driver software or function – specific drivers
  • Run these files as an administrator
  • Then, the printer driver setup wizard opens on your computer screen
  • Follow each step carefully
  • Agree to the terms and conditions of the manufacturer when prompted
  • Also, set automatic updates for the driver files on your computer
  • Additionally, ensure driver selection relevant to the operating system
  • Finally, complete driver installation
  • Now, check if you are able to access the printer

If you still cannot install HP printer, kindly contact our website’s 123-hp-com-support.com expert team for assistance or call our toll-free number at +1-855-628-2520

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